Talent Acquisition: How Technology is Changing the Interview

The tried-and-true candidate interview is still one of the most important tools recruiters have at their disposal. Interviews represent an opportunity to get to know a candidate before making a hiring decision. As important as interviews are though, they are not immune to change. This is clearly demonstrated in two emerging interviewing tools that companies are now beginning to take advantage of.

Those two tools are video interviews and online scheduling. While the core technologies that make them possible have been around for years, they are now just beginning to be implemented in the payroll and HR world. It's a good thing they are because the technologies are very much needed now that the economy is roaring back and companies are facing a dire shortage of qualified workers.


How It Used to Be

You might not appreciate how technology is changing the interview process without first remembering how things used to be. It wasn't long ago that HR departments and job candidates were required to engage in a back-and-forth just to get an interview set up. Depending on the location and schedules of each, that could take a while.

When it came time for the actual interview, the job candidate would have to travel to the employer's location and sit down with a recruiter. If that candidate was currently working, he would have to make an excuse to be out of the office. The recruiter would have to take time out of his or her day to sit with a candidate.

All of this worked well back in the day. However, today's environment is much more fast-paced. Neither recruiters nor candidates have the time to continue doing things the old way. They need faster processes in a world that continues to move faster with each passing day.


The Video Interview

Facilitating a faster recruiting process is the point of the video interview. That same technology that allows us to communicate with our families even though we are thousands of miles apart is now streamlining talent acquisition. Recruiters can offer two kinds of video interviews as needed.

The first is a live interview that takes place at the time agreed to by both recruiter and candidate. It is essentially the same thing as an in-person interview except that it is done using streaming video technology.

The second option is the pre-recorded interview. The recruiter sends a list of questions to the candidate, who then records his or her answers and sends the resulting video to the recruiter for review. This option is available when recruiters and candidates cannot find a suitable time to schedule a live interview.


Online Interview Scheduling

Scheduling is often that which slows down the interview process. When a company employs an online scheduling solution, there is no longer that back-and-forth between recruiter in candidate. The recruiter's schedule is input into the software and made available to each candidate. Individual candidates can log on to the scheduler, find an open slot, and claim that slot for their interviews.

Online interview scheduling streamlines what is otherwise a time-consuming and unpredictable affair. It benefits recruiters by freeing up their time and not requiring them to answer endless e-mails and text messages. It benefits candidates by allowing them to schedule their interviews whenever they have the time to do so.

Talent acquisition in 2019 is far different from what it was just 10 years ago. As technology evolves, it is offering more tools to HR departments; tools that make recruiting and hiring a lot more efficient. Nowhere is this more visible than in the tried-and-true candidate interview.