Time   Time to Run Payroll
10 Minutes
Favorite Feature   Favorite Feature
On-Time Payroll Delivery
Location   Location
Dallas, TX
Number of Employees   # of Employees
10
Industry   Industry
Custom & Wholesales Jewelry

The Start of Something Fine


In 1949, Scott Polk’s grandfather opened Lyles-DeGrazier Wholesale Jewelry in downtown Dallas. Today, Scott is a proud third-generation manufacturer of fine jewelry with Lyles-DeGrazier. He has been the best-kept secret of long-time customers and now many others are taking notice – Lyles-DeGrazier has been listed as the “Best Place to Customize Your Bling” in The Best of Big D and customers worldwide are flocking to him for unique fine jewelry. Located in Dallas’ World Trade Center, access is exclusive and requires an appointment. Whether it is a gift for yourself or a loved one, Polk and his team will handcraft the one-of-a-kind piece of your dreams.

 

One-Of-A-Kind Experience

“Instead of rows of inventory, we have rows of people that complete the ring process from step one of concept to the final step of completion,” said Polk. The customer is at the center of the Lyles-DeGrazier creative process and is key to turning imagination into a wearable piece of art.

Purchasing a ring from Lyles-DeGrazier is not the passive experience of picking jewelry out of a glass case. You first set an appointment with one of their designers. Their experts will guide you through a design by blending inspirations from other pieces with your individual wants and needs. They will then create a sketch and enhance it with a computer-aided design (CAD) image for the client to review. Once approved, Lyles-DeGrazier takes it a step further to ensure you are receiving exactly what you envisioned. A 3D printer is used to develop a 3D wax model of the ring giving you a detailed, true-to-form sample that you can hold in your hand. Once the 3D model is approved, their skilled jewelry technicians work diligently to mold, cast, and set each ring to your exact specifications. And a few weeks later, you will be the happy owner of a truly unique piece of jewelry.

Lyles-DeGrazier Jewelers has been providing this individualized service for over 65 years. Their commitment to the customer experience and their beautiful designs allows them to never rely on traditional advertising and to grow solely off of the satisfaction and praise from their clients.


A Bar Set Very High

Their service-centric attitude sets the bar high for all of Scott Polk’s business partners.

 “With the specialized attention that we give our customers and the relationships we build, we expect the same level of attention and customization in our service providers and that’s exactly why we chose BenefitMall as our payroll provider,” Scott said. Originally, Scott’s grandfather did the payroll by hand writing their employee’s checks and logging time in a ledger, but as time moved on the process became bigger and more time-consuming. In order to reallocate that time back to customer service and design, they decided to outsource their payroll to get the customization, time, and attention it needed.

“It was a trusted source that had the relationship with a BenefitMall sales rep who introduced us,” Scott said. “It was the attention to detail, the personal relationship with our rep and the services that led us to choose and now, stay with BenefitMall”.

BenefitMall’s employee self-service portal and reporting tools allow Polk to save time and access the most vital information both quickly and easily. And if he should ever run into trouble, he always has someone to call on. A dedicated Payoll Specialist is there for any question, big or small.

 

Get The Services You Deserve With BenefitMall

At BenefitMall we believe in pairing top-notch technology with the highest quality of customer service. It is in the level of service and relationships that businesses build with BenefitMall that turns first-time customers into lifetime customers. Just like Lyles-DeGrazier Jewelers, you don’t receive an out-of-the-box solution. Instead, every BenefitMall customer receives products and solutions that are tailored to their specific needs, no matter industry, location, or size. Learn how BenefitMall can give you the specialized service your business deserves today.