How often do you pick up the phone to call customer service and you have to go through several automated questions before you get to the inevitable dead end? Do you call again and start over, or are you so frustrated about the poor result that you...Read more
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A trusted advisor is someone who has exceptional, targeted knowledge in a particular industry or with a specific product; one you can expect to provide unbiased advice. While you presume all of your employees attain the same attributes, choosing an...Read more
After spending countless hours weeding through several resumes and cover letters, you now have selected an exclusive group of potential candidates suited for the job. Now it’s time to contact each of those individuals and set up the interview –...Read more
The beginning of a new year is a chance to create new goals, reevaluate and build off of the previous year, and mainly, start fresh. One particular goal that may be at the forefront of your mind this year is to add to your valuable team of employees...Read more
Happy New Year! Closing one year and starting a new one is exciting, refreshing and sometimes daunting. Maybe there are some new changes to implement, possibly there are some expected challenges and road bumps to navigate, or perhaps you are working...Read more
As we start a new year, now is the perfect opportunity to look back and reflect on your 2014 business achievements, successes and even some possible failures. Regardless of how accomplished 2014 was, you could always set higher, yet realistic goals...Read more
Finding the right way to say thank you can be challenging especially to a group of people who work endless hours pouring all their energy and creativity into upholding their duties and exceeding expectations. These individuals are your employees. At...Read more